Responsible Manager (RM) Services

Governance, compliance and operational support for ACL holders, fintechs, private lenders and non-bank lending businesses.

ABN Capital assists new and existing credit license holders, fintechs, private lenders and non-bank lending businesses requiring responsible manager (RM) services, governance support and operational lending infrastructure.

We work with organisations seeking practical assistance across ACL applications, compliance frameworks, lending operations, loan management processes and structured credit governance.

Supporting Lending Businesses Across Australia

New ACL Applicants

Support with responsible manager requirements, governance setup and operational preparation.

Fintech & Embedded Finance Businesses

Practical guidance for lending operations, process development and governance frameworks.

Private Lenders & Non-Bank Lenders

Support across structured lending operations, credit process management and lending administration.

Existing ACL Holders

Additional RM support, operational assistance and lending governance review.

Responsible Manager & Governance Services

  • Responsible Manager (RM) services

  • ACL application support

  • Governance framework assistance

  • Lending process development

  • Credit policy guidance

  • Organisational documentation assistance

  • Loan management process support

  • Operational setup for lending businesses

  • Compliance process guidance

  • Third-party coordination support

  • Loan administration process review

  • Risk and operational oversight support

  • Credit and lending workflow assistance

  • Private lending operational support

Services

  • Responsible Manager services

  • Compliance oversight

  • Governance participation

  • Quarterly reviews

  • Incident monitoring

  • DDO oversight

  • Complaints & hardship governance

  • Policy maintenance

  • Strategic advisory

Governance Becomes More Important As Businesses Scale

Establishing and operating a lending business involves more than sourcing borrowers and funding transactions.

Appropriate governance frameworks, lending processes, operational controls, documentation and responsible management structures are critical to supporting compliant and sustainable lending operations.

ABN Capital provides practical support to organisations seeking experienced operational and governance guidance within the private lending and non-bank lending sector.

As regulated businesses grow, governance expectations increase across ASIC, lenders, investors and insurers.

ABN Capital Advisory helps businesses establish practical oversight structures designed for operational reality.

How We Assist

1. Initial Consultation

Review lending model and operational objectives.

2. Governance Assessment

Identify RM, ACL and operational requirements.

3. Framework & Process Support

Assist with structure, workflow and governance setup.

4. Ongoing Operational Support

Where required, assist with ongoing lending and governance processes.

Discuss Responsible Manager Services

Speak confidentially with ABN Capital regarding ACL support, RM services, governance frameworks and operational lending support.

Book A Confidential Discussion

Flexible Advisory Structures

Options

  • Embedded RM support

  • Ongoing retainers

  • Advisory engagements

  • Governance reviews